Giant 5 Foundations Case Study

This project involved designing and developing a complete application management and payment workflow for the Giant 5 Foundation’s program.

Giant 5 Foundations Case Study

Our Story

Project Overview

Applicants submit an online application through a structured form that includes an essay component. Upon submission, the system automatically sends a confirmation email to the applicant acknowledging receipt of their application, while notification emails are simultaneously sent to administrators responsible for reviewing submissions.

Administrative Review & Decision Workflow

Administrators access a secure dashboard to review applications and make approval decisions.
Declined applications trigger an automated email to the applicant containing tailored feedback.
Approved applications initiate a separate workflow, where the applicant receives an email containing a unique, secure payment URL.
This approach ensures a clear and auditable decision process while maintaining timely communication with applicants.

Payment Processing & Automation

Approved applicants can choose to pay the program fee either in full or through an installment plan. All payments are processed securely using Stripe.
For installment payments, Stripe webhooks are configured to handle real-time payment events:
Successful payments are automatically recorded and tracked.
Failed or declined payments trigger webhook notifications, which generate alert emails to administrators.
Administrators are presented with multiple follow-up options, including offline resolution (such as a phone call) or resending a payment link if the applicant wishes to use a different payment method.
This automation significantly reduces manual intervention while maintaining flexibility for edge cases.

Technology Stack & Infrastructure

Backend Framework: Laravel
Email Delivery: AWS Simple Email Service (SES)
Queue Management: Redis (for asynchronous email processing)
Payments: Stripe with webhook integration
Hosting & Infrastructure: DigitalOcean, with full DNS and AWS configuration managed as part of the project
All DevOps responsibilities—including server provisioning, DNS management, and cloud service configuration—were handled during development to ensure a stable and scalable deployment.

Challenges & Solutions

Handling Complex Payment Scenarios

Handling Complex Payment Scenarios

Challenge: Supporting both one-time and installment payments introduced complexity, particularly around tracking payment status and responding to failed transactions.

Solution: Stripe webhooks were implemented to capture real-time payment events, enabling automated responses to successful and failed payments while keeping administrators informed.

02

Reliable Email Delivery at Scale

Challenge: Ensuring timely and reliable email delivery for application confirmations, decisions, and payment notifications.

Solution: AWS SES was paired with Redis-backed queues to process emails asynchronously, preventing delays or failures during high-traffic periods.

03

Minimizing Administrative Overhead

Challenge: Manual follow-ups for declined payments or application decisions could easily become time-consuming.

Solution: Automated workflows were built for approvals, rejections, and payment follow-ups, while still allowing administrators to intervene when needed.

04

Secure and Scalable Infrastructure

Challenge: Deploying a production-ready application with secure access and reliable uptime.

Solution: End-to-end DevOps management was implemented, including DNS configuration, cloud service setup, and server hosting on DigitalOcean.

Key Results

We offer a comprehensive range of advanced features designed to streamline your processes and boost efficiency. From intuitive user interface to seamless integration, our software provides everything you need to optimize your workflow and achieve exceptional results.

Reduced administrative workload

Through automated application review and payment workflows

Improved applicant experience

With timely, consistent communication

Flexible payment options

Increased accessibility for applicants

Reliable email and payment processing

With minimal manual intervention

A scalable, production-ready system

Capable of supporting program growth